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Goal 5

INNOVATE AND IMPROVE CAMPUS OPERATIONS

Improve the effectiveness and efficiency of campus operations through adoption of best practices and cultivation of a culture of innovation.



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Objective 5.1: PROCESS MODERNIZATION

Modernize institutional processes to reduce bureaucratic complexity, encourage innovation, and foster collaboration and resource-sharing.

Strategies:

  1. Improve operational efficiency through eliminating redundant processes, simplifying approval paths, and leveraging technology.
  2. Coordinate and consolidate communication channels to ensure clear and consistent messages to university and community stakeholders (including potential students, community partners, etc.).
  3. Enhance campus preparedness and readiness for emergencies and critical incidents.

Progress Indicators:

  1. Elimination of redundant and inefficient processes, with priorities based on campus audit and feedback.
  2. University community’s feedback on communication clarity and effectiveness.
  3. Development of the university’s emergency preparedness plan, including evaluation of the effectiveness of its components.

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Objective 5.2: DATA-INFORMED DECISION MAKING

Deepen a culture of outcome-oriented assessment and data-informed decision making.

Strategies:

  1. Increase the availability of quantitative and qualitative data via different approaches (e.g., visualization tools, reports, ad hoc requests). 
  2. Align and deepen assessment processes at all levels of the university to monitor and guide the progress of the University Strategic Plan.
  3. Increase training to promote data awareness and access.

Progress Indicators:

  1. Faculty and staff awareness and use of appropriate data to support decision-making in their roles.
  2. Progress reporting on the University Strategic Plan through campuswide assessment process.

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Objective 5.3: TECHNOLOGICAL INNOVATION

Update technological infrastructure and support to meet the evolving needs of students, faculty, and staff.

Strategies:

  1. Conduct annual universitywide technology needs assessment and prioritize solutions to address unmet needs.
  2. Develop a multi-year technology roadmap that includes equitable processes for evaluating emerging technologies and transparent rollout strategies.
  3. Expand training to increase faculty and staff technology literacy.

Progress Indicators:

  1. Availability and effectiveness of technology support to address the campus needs.  
  2. Development of the multi-year technology roadmap.
  3. Faculty and staff participation in and experiences with technology literacy trainings.