Goal 5
INNOVATE AND IMPROVE CAMPUS OPERATIONS
Improve the effectiveness and efficiency of campus operations through adoption of best practices and cultivation of a culture of innovation.
Objective 5.1: PROCESS MODERNIZATION
Modernize institutional processes to reduce bureaucratic complexity, encourage innovation, and foster collaboration and resource-sharing.
Strategies:
- Improve operational efficiency through eliminating redundant processes, simplifying approval paths, and leveraging technology.
- Coordinate and consolidate communication channels to ensure clear and consistent messages to university and community stakeholders (including potential students, community partners, etc.).
- Enhance campus preparedness and readiness for emergencies and critical incidents.
Progress Indicators:
- Elimination of redundant and inefficient processes, with priorities based on campus audit and feedback.
- University community’s feedback on communication clarity and effectiveness.
- Development of the university’s emergency preparedness plan, including evaluation of the effectiveness of its components.
Objective 5.2: DATA-INFORMED DECISION MAKING
Deepen a culture of outcome-oriented assessment and data-informed decision making.
Strategies:
- Increase the availability of quantitative and qualitative data via different approaches (e.g., visualization tools, reports, ad hoc requests).
- Align and deepen assessment processes at all levels of the university to monitor and guide the progress of the University Strategic Plan.
- Increase training to promote data awareness and access.
Progress Indicators:
- Faculty and staff awareness and use of appropriate data to support decision-making in their roles.
- Progress reporting on the University Strategic Plan through campuswide assessment process.
Objective 5.3: TECHNOLOGICAL INNOVATION
Update technological infrastructure and support to meet the evolving needs of students, faculty, and staff.
Strategies:
- Conduct annual universitywide technology needs assessment and prioritize solutions to address unmet needs.
- Develop a multi-year technology roadmap that includes equitable processes for evaluating emerging technologies and transparent rollout strategies.
- Expand training to increase faculty and staff technology literacy.
Progress Indicators:
- Availability and effectiveness of technology support to address the campus needs.
- Development of the multi-year technology roadmap.
- Faculty and staff participation in and experiences with technology literacy trainings.